Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of takeimageshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***m –
Really nice quality fabric, thicker than I expected. I really like the sleeves a lot.
U***r –
A MUST BUY!!! I am in love with this shirt!! I tried it on.. hopefully I can upload pics when I wear it out!! I wear a size 14 in jeans and my mom wears a size 8 and it looked amazing on her as well!! It also looks amazing open as a jacket type shirt. You won’t be disappointed. Arrived about 4 days early!
V***u –
Shipping 12 days. The product is very good quality. Corresponds to the description.
Customer –
The fabric is chic, stitched qualitatively, but I will not wear it-it looks strange on me) but these are my cockroaches) delivery is fast, a quality thing.
K***n –
elegent ..slevs little long
L***a –
Take L for 150 cm high and 47 kg I recommend I love quality excellent nothing to say
Customer –
I like it
C***g –
The dress she is very beautiful I really like thank you
T***a –
Excellent
Customer –
As picture
T***a –
Thank you. Dress Super. I have a breast volume of 119-it suited me-I’m very happy. Thank you for the quality goods.
Customer –
So nice
S***r –
I love this! Great quality, fit, and fabric. I’m 176cm and it has a nice length on me so I can wear it as a dress. The elastic details creates a really nice shape. Exactly as pictured.
M***a –
Shirt of good quality! on the volume of the chest 120, sat well, there is still stock!! with tights I will wear
E***a –
Very beautiful and stylish dress. Sits perfectly. Thank you very much
S***o –
Very cool dress))) the fabric is firm and dense, the seams are even, the design is just super! I highly recommend))) it is an oversize, on this 52-54 you can safely take)))
K***r –
Finally came my incredible raspashonka! The quality of the fabric is excellent, rather dense and I suspect that it is poorly ironed. Very stylish thing, designed for people who are not used to seeing the world in the same plane. For the same small as me (160 cm height) necessarily need heels. When unpacked there was a specific smell inherent in all sewing shops. Purchase is very satisfied, but there is one but… To mark the pattern used raspberry pen or marker and I worry that it does not wash off or give divorce. To be honest, it will be a pity if the thing deteriorates, very much liked. I will add feedback after washing. The parcel went to Almaty for almost a month.
E***a –
Excellent quality.
S***r –
Excellent, as always. Shipping took a very long time to Australia.
V***a –
Perfect!
T***e –
It looks like the picture but it is surely not cotton 🙁
N***a –
awesome!
O***n –
Super
N***n –
She is really beautiful