Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of takeimageshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***a –
The dress is beautiful, very nice fabrics. The lower skirt is very lush. The waist on the dress is detachable, but not fitted. The edges of the skirt on the dress and the bottom skirt are untreated, due to this it looks very interesting, it will not forgive the dress. The same untreated finish is attached to the bar, cuffs and collar. The only thing-on my height of 160 a little long, not enough cm 10-15, but to fix it easily. And it would be possible to take the size of c, i was not very large))
R***r –
Oooh! It’s just unreal beauty!
O***l –
The dress is excellent. Stylish, unusual. The size is maximum 48 Russian. A little full, but it did not bother me. who likes extraordinary clothes, order will not regret.
K***a –
Excellent! Very high quality and worth the money!
D***v –
I ordered the size S, and the dress size matches. The dress is happy, although it is long on me (height 160).
Customer –
Sent a dress without 3 buttons on one sleeve, I do not know where I will look for them but the money was returned a little
O***o –
Indeed, the dress is of good quality. Sits perfectly. It was a long time in Mo, but the result pleased.
F***r –
The goods were tracked. It came almost 2 weeks. On the height of 171 took L. came perfectly! Thank you very much! Everything I love! Threads stick out, visible by hand cut edge hem-I like it sooo! The seams are even. No smell. Seller recommend! I will wear also separately and a dress, and a skirt! Thank you!
T***a –
The dress is sewn well. Fabric thin shirt. Creases.
D***a –
Product description exactly, the dress is very small
T***t –
The dress is just gorgeous!! Ten stars!! I was afraid that it would not fit in size, because I wear the top 48,-52-hips. The village is amazing! A thing that adorns!
L***a –
Dress beyond praise
Customer –
Very beautiful dress! Everyone is delighted and I certainly. Quality is super. Six months looked at him and did not regret a second about buying. It came very quickly. On height 163-as in the picture.
A***o –
The dress is super. I 90 75 97 took L a little big but not what terrible, there is a belt can be tightened.
Customer –
The dress is good, the description matches. The lower skirt is very dense, but the top is thin enough, slightly shines through. Narrow in the shoulders. With parameters 90-72-90 at the top densely sits, with an increase of 162 length almost in the floor.
R***r –
As always at the highest level! The dress is super! Texture-X. B. At 95-75-95 it is comfortable. On my height 165 cm hem at the back to the toe, and in front below the knees.
F***r –
Perfect!!!
U***r –
Excellent dress, nice quality, it came very quickly (in just 18 days). Thank you!
B***r –
Очень красиво, очень долго думала, боялась что не оправдывает ожидания. Очень довольна, сидит хорошо и выглядит как на фотографии. Кто сомневается может решиться на покупку.