Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of takeimageshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***a –
At 48 The village is excellent. To Moscow in 10 days came. Very beautiful looks
G***z –
Very beautiful dress-gown!!! Fast shipping. Very high quality thing. Shop is super. Often I order things in it and always happy
E***a –
Size M on parameters 90/63/90 sat well, silhouette semi-adjacent. On height 165 cm length as in the photo. The fabric, unfortunately, shed after the first wash, the loss of color was about 20%. You need to iron carefully, because. You can melt the fabric and leave lases. All the same it is not pure cotton and its quality is not of the best. The taste and color of all of us are different, but after the loosening of the collar, the dress began to look steeper.
M***m –
Super!
A***a –
Very cool. In it feel divine!)) the design is stunning, the fabric is dense, shirt, high, in general delivery is fast
D***d –
It’s well made but I have my doubts that it is cotton. I chose Medium but large might have fitted better around the shoulders, although it is super long
Customer –
Very good qualityand material-, good sewing, nothing przeswituje Very showy clothing Recommended!
R***r –
The dress is very good quality, the fabric is dense, sewn well.
Customer –
perfect
D***o –
The dress is cool, the fabric is dense, shirt.
G***r –
The dress is slightly narrow in the shoulders and too tight collar. Still very sorry that there are no pockets. And so wonderful!
A***o –
The fabric is good, the seams are even, pleasant to the touch. But the first impression is why wet?! It turns out, the material is such…
T***d –
Beautiful! Arrived earlier than expected
C***m –
Beautiful dress, fabric good, just as שמתואר.
Customer –
Cotton. Very difficult to iron, but the quality is excellent.
F***i –
Lovely