Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of takeimageshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***m –
EXCELLENT
J***a –
Shipment dotarła after 20 days. Goods consistent with the description. Recommend.
L***m –
very big
L***l –
not bad,
Customer –
Cute shirt. Cotton. corresponds to the description and photo. the height of the 163-length closes the knees.
E***a –
Nice dress! Thank you!
D***i –
Wonderful dress, amazing, idem. The request was delivered very fast.
E***a –
Beautiful long shirt. I liked it. Thank you
I***k –
спасибо
L***a –
Nice dress. Everything came up, I liked it very much. On the volume of the chest 120, hips 118 the village is excellent. Moderately free. What you need. Thank you very much for your work.
N***r –
big shirt appropriate for uk 16 and 18 but design very beautiful
M***s –
All right as in the photo. Very comfortable
R***r –
Очень симпатичная платье-рубашка! Хороший материал, качественный пошив. Свободно село на 54 российский размер. Есть карманы. Доставка быстрая.
J***s –
фантастика какое красивое платьеюогромное спасибо.качественное и пришло быстро
S***a –
Пришло быстро, как на картинке
Customer –
Товар дошел быстро. Ткань плотная, шелковистая. Расположение набивного рисунка отличается от модели. у моего платья перед более насыщенный. На российский 52 размер село свободно. На рост 163см длина по полочке и спинке ниже колена на 8см, длина по боку – до середины колена. Платье смотрится очень оригинально и стильно.
Customer –
Все супер как на фото
X***z –
Me encantó, realmente es muy bonito. Igual que en la foto. La tela es buena, fresca y el estampado no delicado. Llegó super rápido.
Y***e –
очень быстрая доставка! 06.08 заказала 18.08 заказ поступил на почту. всё соответствует описанию. только рисунок нанесен на ткань, какойто проризиненый, не приятный на ощупь. есть сомнения в сохранности после стирки. всё остальное понравилось
Customer –
wow this is so nice ..perfect size
Customer –
Платье получила примерно через 3 недели. Трек отслеживался. Качество хорошее. Рукава немного прикрывают плечи, как на картинке. Сидит аккуратно. Внешне не смотрится дешевой тряпкой. Я довольна. Мои размеры: ОГ 115 см, ОТ 103см, ОБ 113 см. Платье село очень хорошо, ровно по размеру. Рекомендую.
Customer –
замечательная рубашка.легкий хлопок.не просвечивает.хорошее качество.соответствует описанию и фото.длина по спинке 112см,перед 101см.ширина 66см.(общая,соответственно,132см)
M***a –
Luxus!
L***a –
Фото соответствует, но на 54 р. оно не свободного облегания, а по фигуре, без запаса.
A***r –
Пришло вовремя, пошив ок. Ткань как плотная рубашечная, не тянется и стоит как картонка – рисунок нанесен какой-то прорезиненный. На рост 164 и 110-80-110 свободно слегка и длинновато, так что буду немного себе укорачивать. Одна надежда что посте стирки станет помягче тканюшка, жестковато так носить. На всех вещах нету ничего о составе ткани зато ярлычки гласят «стирать согласно инструкции» – а сама инструкция улыбает : «стирать с любовью» !!!
T***i –
Хорошее платье, стройнит, размерная сетка верная. Ткань синтетика 100 %, похожа на жатую плащевку, принт очень плотный и на ощупь, как прорезиненый. Стирать вручную и в холодной воде.